LUMARA Collective / LUMARA Learn
Effective Date: February 12, 2026
These Terms of Service (“Terms”) govern your access to and use of LUMARA Collective and LUMARA Learn (collectively, “LUMARA,” “we,” “us,” or “our”). By accessing, purchasing, enrolling in, or using the platform, you agree to these Terms. If you do not agree, you may not use the platform.
. Eligibility & Age Restriction (18+)
LUMARA Collective/LUMARA Learn is intended solely for adult professional use.
By using the platform, you confirm that:
• You are at least 18 years of age.
• You have the legal capacity to enter into binding agreements.
• You are using the platform for lawful professional purposes.
The platform is not directed to minors. We do not knowingly collect information from individuals under 18.
2. Educational Purpose & No Medical Advice
LUMARA provides educational content for informational and professional development purposes only.
Platform materials:
• Do not constitute medical advice
• Do not create a provider-patient relationship
• Do not provide clinical directives
• Do not replace independent professional judgment
Users remain fully responsible for:
• Clinical decisions
• Regulatory compliance
• Licensure obligations
• Vendor selection and due diligence
Nothing within the platform requires or directs learners to use any specific third-party provider.
3. Account Registration & Responsibilities
To access certain features, you may be required to create an account. You agree to:
• Provide accurate, current information
• Maintain the confidentiality of login credentials
• Notify us of unauthorized use
• Accept responsibility for activity under your account
We reserve the right to suspend or terminate accounts for violations of these Terms.
4. Payments & Billing
Payments are processed through secure third-party providers.
• Prices may change at any time.
• Refund policies, if applicable, are disclosed at purchase.
• Failure to complete payment may result in loss of access.
We are not responsible for third-party payment processor errors or disruptions.
5. Vendor Relationships & Transparency
LUMARA may feature third-party vendors, including pharmacies, laboratories, technology providers, or service vendors.
Some vendors may participate in paid educational or marketing partnerships.
Partnerships do not influence course integrity or learner autonomy.
Learners are never required to use featured vendors.
Vendor inclusion does not guarantee service quality, pricing, compliance, or outcomes.
All vendor relationships are solely between the learner and the vendor.
6. Optional Vendor Contact Sharing
If you voluntarily engage with a vendor through the platform:
• Referral attribution may be shared.
• Limited contact information (name and email) may be shared only when you explicitly opt in.
• No patient data or protected health information is transmitted.
Consent-based sharing is not required to access educational content.
7. SMS & Text Message Communications
A. Description of SMS Use Cases
If you opt in to receive SMS messages from LUMARA Collective/LUMARA Learn, you may receive:
• Account notifications
• Course enrollment confirmations
• Educational updates
• Event reminders
• Service-related alerts
• Platform updates
• Customer support follow-ups
SMS messages are strictly related to your engagement with LUMARA and are not sold or shared for third-party marketing.
B. Consent & Voluntary Participation
SMS consent:
• Is completely voluntary
• Is not required to purchase or access the platform
• May be withdrawn at any time
C. Message Frequency
Message frequency may vary depending on your engagement, course enrollment, and support interactions.
D. Message & Data Rates Disclosure
Standard message and data rates may apply according to your mobile carrier’s plan. LUMARA is not responsible for SMS charges incurred by your carrier.
E. Opt-Out Instructions
You may opt out of SMS communications at any time by:
• Replying STOP to any message
After opting out, you will receive confirmation and no further SMS messages will be sent unless you re-enroll.
F. Help & Customer Support Contact
For assistance:
• Reply HELP to any SMS message
• Or contact us at: [email protected]
Mailing Address:
LUMARA Collective, LLC
505 Beachland Boulevard, Suite 1
Vero Beach, FL 32963
G. Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to effective transmission by your carrier and network availability.
8. Intellectual Property
All platform content—including videos, text, materials, graphics, branding, and course structure—is the property of LUMARA Collective, LLC or its licensors and is protected by intellectual property laws.
You may not:
• Reproduce or redistribute content
• Share login credentials
• Resell or commercially exploit materials
• Create derivative works
Access is granted solely for personal professional use.
9. Prohibited Conduct
You agree not to:
• Upload unlawful or harmful content
• Submit protected health information
• Interfere with platform security
• Reverse engineer the platform
• Use the platform for unlawful purposes
Violation may result in immediate termination without refund.
10. Privacy
Your use of the platform is also governed by our Privacy Policy. We do not sell personal information.
11. Third-Party Services
The platform may link to third-party websites or vendors. We are not responsible for:
• External privacy practices
• Vendor services or performance
• Third-party content accuracy
Use of third-party services is at your own risk.
12. Disclaimers
The platform is provided “as is” and “as available.”
We disclaim warranties regarding:
• Accuracy or completeness
• Continuous access
• Business or clinical outcomes
• Vendor performance
13. Limitation of Liability
To the fullest extent permitted by law, LUMARA Collective, LLC is not liable for:
I • ndirect or consequential damages
• Loss of revenue
• Regulatory violations
• Professional malpractice claims
• Vendor disputes
Your sole remedy is discontinuing use of the platform.
14. Indemnification
You agree to indemnify and hold harmless LUMARA Collective, LLC from claims arising from:
• Your professional decisions
• Regulatory violations
• Vendor relationships
• Misuse of platform content
15. Termination
We may suspend or terminate access for violations of these Terms or applicable law.
16. Governing Law
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved in Florida courts.
17. Updates to Terms
We may update these Terms periodically. Continued use after updates constitutes acceptance of the revised Terms.
18. Contact Information
LUMARA Collective, LLC
505 Beachland Boulevard, Suite 1
Vero Beach, FL 32963
[email protected]